Email Configuration Guide for Thunderbird

This guide will help you set up your email account in Mozilla Thunderbird to send and receive emails using your hosting provider’s mail server.

Step 1: Gather Your Email Details

Before beginning, ensure you have the following information:

• Email Address: e.g., yourname@yourdomain.com
• Password: Your email account password.
• Incoming Mail Server (IMAP/POP3): Typically mail.yourdomain.com.
• Outgoing Mail Server (SMTP): Typically mail.yourdomain.com.
• Ports:
  • IMAP: 993 (SSL) or 143 (Non-SSL)
  • POP3: 995 (SSL) or 110 (Non-SSL)
  • SMTP: 465 (SSL) or 587 (TLS/STARTTLS)

This information will be sent to you once you on an email with subject “New account Information” when you purchase hosting on Email Hosting with Webregister

Step 2: Add Your Email Account

1. Open Thunderbird.
2. From the top menu, go to File > New > Existing Mail Account.

Step 3: Enter Your Email Information

1. Enter the following:
   • Your Name: Your full name (e.g., John Doe).
   • Email Address: e.g., yourname@yourdomain.com.
   • Password: Your email account password.
2. Click Continue.

Step 4: Configure Server Settings

Thunderbird will attempt to auto-detect your email settings. If it doesn’t find them correctly:

1. Click Manual Config.
2. Enter the following:
   • Incoming Server:
     • Protocol: Choose IMAP or POP3.
     • Server: mail.yourdomain.com.
     • Port:
       • IMAP: 993 (SSL) or 143 (Non-SSL).
       • POP3: 995 (SSL) or 110 (Non-SSL).
     • Security: SSL/TLS (for secure connections) or None (if not secure).
     • Authentication: Normal password.
   • Outgoing Server (SMTP):
     • Server: mail.yourdomain.com.
     • Port: 465 (SSL) or 587 (STARTTLS).
     • Security: SSL/TLS or STARTTLS.
     • Authentication: Normal password.
3. Username:
   • Incoming Username: Your full email address (e.g., yourname@yourdomain.com).
   • Outgoing Username: Same as incoming.

Click Done to save the settings.

Step 5: Verify and Test

1. Thunderbird will test the settings by connecting to the mail server.
2. If the test is successful, your account is ready to use.
3. If there’s an error, review the settings and ensure all information is correct.

Troubleshooting Tips

• Authentication Errors: Ensure the correct email and password are used.
• Port Issues: Double-check that the ports match the server’s requirements.
• Firewall or Antivirus: Temporarily disable to test if these are blocking connections.
• Server Issues: Confirm that the mail server is operational.

Your email is now set up in Thunderbird! You can start sending and receiving emails from your hosting provider’s mail server.

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